Coastal Document Services

We understand that situations arise in which you must cancel your appointment. It is therefore requested that if you must cancel your appointment you provide more than 2 (two) hours notice. This will enable another person who is waiting for an appointment to be scheduled in that appointment slot. With cancellations made less than 2 (two) hours notice, we are unable to offer that slot to other people.

Office appointments which are cancelled with less than 2 (two) hours notification may be subject to a $50 cancellation fee

Clients who do not show up for their appointment without a call or text to cancel an office appointment will be considered as NO SHOW.  Clients who No-Show 2 (TWO) times, will be denied any future appointments. Clients may also be subject to a $50 fee for office appointment No Show.

The Cancellation and No Show fees are the sole responsibility of the client and must be paid in full before the client’s next appointment.

We understand that Special unavoidable circumstances may cause you to cancel within 2 (two) hours. Fees in this instance may be waived but only with management approval.

Our firm believes that good client relationship is based upon understanding and good communication. Questions about cancellation and no show fees should be directed to THE BILLING DEPARTMENT (843-647-4444).

Cancellation & NO SHOW Policy

professional document preparation